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We don’t make world-class software

Our customers do

Support Resources
At A Glance
User Manual
Message Board
Coaching Archive
Training Videos
Professional Spotlight
Premium Spotlight
Featured Blogs

Customer Care

Point2 Agent prides itself on providing world-class support for all our members. Our in-house Customer Care Team are eager to assist in any way possible. We recommend you start by browsing our extensive resources below.

Email support is provided for all members. To submit a support inquiry, please sign in to your account and click "Contact Support." Toll-free telephone support can be accessed by our Professional and Premium members at 1-866-977-1777.

Our Customer Care Representatives are available by telephone 7 days a week between 8:30 a.m. and 5:00 p.m. MDT.

 

Getting Started Guides

Use our comprehensive Getting Started Guides to walk through step-by-step instructions to begin working with the most important aspects of your Point2 Agent website like syndicating listings, managing leads, customizing your website, and driving online traffic.

Point2 Website and Online Office for Agents

Point2 Website and Online Office for Brokers

Syndication Dashboard for Agents

Syndication Dashboard for Brokers

Point2 Agent Education Website

The Point2 Agent Education Team has built up a wealth of information, resources, articles, and helpful blog posts at the Point2 Agent Education website.

Be sure to register and attend as many of our free live online Education Sessions as you like, discussing a wide variety of topics from working with your website features, technology tools, social networking, and much more.

Point2 User Manual

Want to know how to work with a specific feature of your website? Point2 Agent provides a detailed User Manual with information and instruction on virtually every single feature we offer in our software.

The User Manual is completely searchable, and organized in such a way that information about each feature is easy to find.

The Point2 Message Board

Stay in touch with the rest of the Point2 Agent community on our Message Board. You can ask questions and give advice to fellow members.

Read past issues that other members have had and the resolutions. Post new questions and concerns. Participate in conversations that shape the future of the Point2 product. Join in the discussion!

Training Videos

We offer training videos for all of our features, on-demand, whenever you need them. Complimentary to the User Manual, our training videos provide a visual reference for how the features work.

View the entire index of available videos.

Featured Sites and Blogs

Are you wondering what makes a great Point2 Agent site or blog? Take a look at some of these members' sites who are raising the bar. Some have hired professional designers from our Alliance Member Program, while others spruced up their sites on their own.

Professional Spotlight

Premium Spotlight

Featured Blogs


  What is Point2 Agent?
Why Go Pro?
Introduction to Point2 for MLSs